Emerald City on Amazon

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kobold king
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Emerald City on Amazon

Postby kobold king » Mon Mar 31, 2014 7:15 pm

Is there any way someone could look into why Amazon still says this book is a pre-order. I know they are currently offering it CHEAP, but it's about the only way I can afford this one as I play a whole bunch of things and have to budget carefully.

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Re: Emerald City on Amazon

Postby kobold king » Wed Apr 02, 2014 7:52 pm

I'll take that as a no.

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Re: Emerald City on Amazon

Postby FuzzyBoots » Thu Apr 03, 2014 5:26 am

Not other than the general answer that Amazon affords their cheap prices in part by putting something up for sale, taking your money, and then letting you wait while they find the book for a cheap enough price to make back their money. It's the price you pay for the cheap price.

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Re: Emerald City on Amazon

Postby saint_matthew » Thu Apr 03, 2014 5:36 am

FuzzyBoots wrote:Not other than the general answer that Amazon affords their cheap prices in part by putting something up for sale, taking your money, and then letting you wait while they find the book for a cheap enough price to make back their money. It's the price you pay for the cheap price.


Actually no, that's not how Amazon does business. Amazon gets the books the same way any other company does, from the distributor (or sometimes a distributors third party limited liability corporation). Now I don't know if GR does its own distribution, but Amazon can get away with pre-selling at the price they do by undercutting there own initial profits, being that they are a essentially a monopoly. This then attracts all the potential shoppers to Amazon's pre-order over other pre-orders, there by capitalising on the lost profits of other companies who can't afford to cut there profit margins that thinly.

An by getting a huge pre-order run they can order only what they need, which cuts down on over-run stock, transportation & warehousing. The reason it takes so long for amazon to dispatch is because they undercut the transportation of the stock, since that's usually done by tender (depends on the distributor).

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Re: Emerald City on Amazon

Postby Spectrum » Thu Apr 03, 2014 2:43 pm

I'd be interested in seeing how much of final cost Amazon pays the manufacturer. Once upon a time, I worked in a game store. While we were on best terms with the major US distributor, we were paying 50-60% of cover.

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Re: Emerald City on Amazon

Postby Zaran » Fri Apr 04, 2014 5:49 am

All I know is I pre-ordered this sourcebook 2.5 years ago and I really wish the wait would be over already.

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Re: Emerald City on Amazon

Postby Monolith » Fri Apr 04, 2014 6:05 am

You guys should be sending emails to amazon's customer service explaining that this game has been out for months with other retailers having it available and it's still not available on their site as anything other then preorder. Green Ronin can't control what amazon's inventory specialists put on their daily orders to their distributors. The goal here should be to make the person doing it a amazon wake up and get on the ball.

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Re: Emerald City on Amazon

Postby Sketchpad » Fri Apr 04, 2014 6:39 am

Unfortunately, that won't help a whole lot, Monolith. I spoke with Amazon several times (including recently about EC) and the customer service reps barely log what you say. They try and resolve the issue and then attempt to get you to pre-order, but, even after being told that the book is out and in-stock at other shops, they basically shrug their shoulders.

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Re: Emerald City on Amazon

Postby FuzzyBoots » Fri Apr 04, 2014 6:46 am

And, unfortunately, we're not a large enough interest group to sway them with threats of going elsewhere.

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Re: Emerald City on Amazon

Postby Spectrum » Fri Apr 04, 2014 6:47 am

A lot of the time, Amazon doesn't keep anything 'on hand' and its sent directly from the manufacturer.

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Re: Emerald City on Amazon

Postby Monolith » Fri Apr 04, 2014 7:02 am

Sketchpad wrote:Unfortunately, that won't help a whole lot, Monolith. I spoke with Amazon several times (including recently about EC) and the customer service reps barely log what you say. They try and resolve the issue and then attempt to get you to pre-order, but, even after being told that the book is out and in-stock at other shops, they basically shrug their shoulders.

Still, the only way to make them aware is to take the steps to make them aware. Just because you get one lazy CS rep doesn't mean that sending another email tomorrow will go to another rep who will do something about it.

The way the process currently works is that Green Ronin deals with Alliance. Alliance houses all of GR's books, handles all their distribution, and they're even the company that sends the boxes to you when you buy directly from GR. Alliance does all this for a fee. Amazon would be ordering from Alliance. Green Ronin's not involved at all. At best all GR can do is tell Alliance to inform Amazon they have a book available; and I'm sure Alliance has done that several times now, as that's how Alliance makes money too.

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Re: Emerald City on Amazon

Postby Sketchpad » Fri Apr 04, 2014 9:44 am

Oh I know how distribution works. :) And unfortunately, it's been so many more than just one CS person at Amazon. Honestly, that's why I deal with other online stores more for my gaming and comic needs. :D

Monolith wrote:
Sketchpad wrote:Unfortunately, that won't help a whole lot, Monolith. I spoke with Amazon several times (including recently about EC) and the customer service reps barely log what you say. They try and resolve the issue and then attempt to get you to pre-order, but, even after being told that the book is out and in-stock at other shops, they basically shrug their shoulders.

Still, the only way to make them aware is to take the steps to make them aware. Just because you get one lazy CS rep doesn't mean that sending another email tomorrow will go to another rep who will do something about it.

The way the process currently works is that Green Ronin deals with Alliance. Alliance houses all of GR's books, handles all their distribution, and they're even the company that sends the boxes to you when you buy directly from GR. Alliance does all this for a fee. Amazon would be ordering from Alliance. Green Ronin's not involved at all. At best all GR can do is tell Alliance to inform Amazon they have a book available; and I'm sure Alliance has done that several times now, as that's how Alliance makes money too.

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Re: Emerald City on Amazon

Postby Spectrum » Fri Apr 04, 2014 5:52 pm

Has anyone taken a look at other companies distributed by Alliance as they appear on Amazon?

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Re: Emerald City on Amazon

Postby Monolith » Fri Apr 04, 2014 5:57 pm

Spectrum wrote:Has anyone taken a look at other companies distributed by Alliance as they appear on Amazon?

Alliance is part of diamond and is one of the biggest distributors in the industry; gaming and comic books. I don't believe the issue is with alliance getting amazon the information.

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Re: Emerald City on Amazon

Postby dan2448 » Sat Apr 05, 2014 7:15 am

Amazon is my preferred online retailer as well. So I'd noticed myself that, maybe around the time that "Power Profiles" was published, newly published M&M books were suddenly less reliably available on Amazon a few weeks after they were first available in the Green Ronin online store, as they had been in the past (in my experience, anyway). I also noticed that, when availability of books on Amazon is raised here in these forums, there's comparative silence.

I have no insight about why that may be. But the Occam's Razor explanation may be that sales of these M&M books via Amazon may simply not be that financially significant for any of Green Ronin, their distributor, or Amazon (either in terms of unit sales, or profit per unit). So there may not be much financial incentive for any of them to spend much time managing this.

This issue brings to mind an article I read in The New Yorker magazine a month ago, examining how, despite the fact that Amazon is so wonderfully customer focused, their business relationships with book publishers can be 'bruising' (my euphemism). (It's subtitled, "Amazon is good for customers. But is it good for books?") I have Amazon Prime myself, and have been a long-time, very regular Amazon customer. But I nonetheless found this article a little eye opening. You can read the article for free on The New Yorker website here:

http://www.newyorker.com/reporting/2014/02/17/140217fa_fact_packer?currentPage=all


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